Sr IT Delivery Manager - IT Infrastructure
Full-time, Regular / Permanent Position
Location: USA, remote
Hours: 8AM to 5PM EST
**Candidate must have EXCEPTIONAL spoken and written English**
Job Description:
This is a full-time Senior IT Delivery / Sr Project Manager (for US markets) position where you will interact with clients daily, help close new business, assist with network design and job parts requirements resulting from site surveys, co-manage field technicians while onsite, manage a team of more junior IT Delivery Managers to assist with all SR IT Delivery Manager repsonsibilities such as site surveys, quote creation, work order (WO) creation, onsite lead tech selection, work order management, logistics, WO tracker managerment, invoices, organization of final IT WO deliverables such as marked-up floor plans & photos, etc.
Experience Required:
- 10+ years hand-on experience with IT network infrastructure installation AND low-voltage data cabling (with at least some fiber experience)
- Candidate must have excellent knowledge of the IT Infrastructure side as it pertains to IT Delivery: performing installations and managing work orders for installing and maintaining hardware components of an IT network, with expertise in low-voltage cabling (e.g. copper & fiber optic), racks, MDF/IDF, routers/switches/patch panels/firewalls, PDU's, UPS's, WAP's, camera systems/DVR/NVR, data center experience a plus, Starlink/satellite dish installation, etc.
Requirements:
- Excellent knowledge of LAN/WAN infrastructure installation (fiber/copper cabling, MDF/IDF, Switches/Patch Panels, MDF/IDF/WAPs, etc.).
- Highly experienced in reading floor plans and marking up for network infrastructure documenting and installation planning
- Field experience working as a hands-on network engineer on the infrastructure side is a required
- Experience with dealing directly with clients and managing IT projects from creation through delivery.
- Experience with managing support team members as a leader and decision-maker.
- Strong understanding of the hardware/infrastructure side of the onsite IT support side of IT (e.g. MDF/IDF, racks, switches, patch panels, PDU/UPS, firewalls, low-voltage cabling components such as jacks, RJ45's, faceplates, conduit, Cat5, Cat6, Cat6a, riser vs plenum, etc.) -- we can offer additional training as long as you have a strong foundation in this space.
- Expertise with O365 suite -- knows Outlook/Excel/Word/Teams perhaps even ppt, etc.
- Can adapt and learn Multiple CMS's, we will train
- Great communicator and forthcoming
- Highly organized
If you meet or exceed the aforementioned qualifications, are passionate about IT and have a positive disposition, please submit your resume for immediate consideration.
Thank you.
A+ Mobile Techs
Onsite IT Support Services Nationwide
www.OnsiteItSupportServices.com
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